Support & Contact
Need Help?
We’re Here for You!
At DigitalSmartKit (Bundle), we prioritize customer satisfaction and strive to provide the best
support experience. If you have any questions, technical issues, or need assistance with your
purchase, our support team is ready to help!
1. How to Contact Support
When you visit our website or purchase our product, we may collect the following types of information
For any queries related to installation, usage, or troubleshooting, you can reach out to us
through the following channels:
Support Email: support@lp.digitalsmartkit.com
Website: landing.digitalsmartkit.com
Response Time: We typically respond within 24-48 business hours.
2. Common Support Topics We Cover
✔ Installation guidance for themes & plugins
✔ Troubleshooting technical issues
✔ Licensing & access-related questions
✔ Updates & compatibility inquiries
✔ General product-related questions
3. What We Don’t Cover
Custom modifications or third-party integrations
Issues caused by incompatible hosting or outdated WordPress versions
Training on WordPress or third-party tools
4. Refund & Order-Related Queries
5. Business Hours & Response Time
Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (Your Timezone)
Weekends & Holidays: Limited support available (Expect delays)
6. Important Notes Before Submitting a Ticket
✔ Check FAQs – Many common issues are already addressed in our FAQs section.
✔ Provide Detailed Information – When submitting a request, please include your order ID,
issue details, and screenshots (if applicable).
✔ Respect Response Time – We handle queries in the order they are received, so please be
patient.
